Shipping Policy

Effective Date: August 20, 2024
Contact Email: info@ellavee.co.uk

1. Shipping Timeframe
We aim to process and dispatch all orders within 1-2 working days after receiving payment. Once your order has been dispatched, please allow 3 to 6 working days for delivery within the United Kingdom. Delivery times may vary depending on your location and external factors beyond our control.

2. Shipping Costs
Shipping costs will be calculated at checkout based on the delivery address and chosen shipping method. Any applicable shipping charges will be clearly displayed before you complete your purchase.

3. Delivery Partners
We work with reputable courier services to ensure that your order is delivered safely and on time. You will receive a confirmation email with tracking information once your order has been dispatched.

4. International Shipping
Currently, we only offer shipping within the United Kingdom. We are working to expand our shipping options to include international destinations in the future.

5. Delivery Issues
If you experience any issues with your delivery, such as delays or damage to your order, please contact us at info@ellavee.co.uk. We will work with our delivery partners to resolve the issue as quickly as possible.

6. Changes to the Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and your continued use of our website will constitute acceptance of the revised policy.